What is Residence Management

Residence management in the UK encompasses the efficient administration and maintenance of residential properties to ensure optimal living conditions for occupants. This includes various tasks such as property upkeep, addressing tenant concerns, managing leases and rental agreements, and overseeing property amenities and services. Residence managers strive to create a safe, comfortable, and welcoming environment for residents while adhering to legal regulations and standards. Effective residence management is crucial for property owners, landlords, and tenants alike, fostering positive relationships and enhancing the overall quality of living experiences.

What is Residence Management
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In the realm of luxury residence management, Glenfield redefines the standard, offering an unparalleled service that blends meticulous care with bespoke solutions. Our Residence Management service is designed with a singular focus: to make the lives of our clients effortlessly serene, ensuring their properties are not just managed but cared for with an unmatched level of detail and dedication.

Tailored to Perfection

At Glenfield, we understand that each property and owner has unique needs and preferences. Unlike the one-size-fits-all approach, our service is profoundly personalized, from start to finish. We begin with a comprehensive assessment of your property, followed by the development of a customized management plan that aligns with your specific desires and the distinct characteristics of your luxury home. This tailored approach ensures that your property is managed with the precision and attentiveness it deserves.

Around-the-Clock Assistance and Discretion

Recognizing the dynamic needs of our discerning clientele, Glenfield provides 24/7 assistance, ensuring that help is always at hand, whether it’s for emergency maintenance or the smooth handling of daily operations. Our commitment to discretion and privacy is unwavering; we respect the sanctity of your luxury residence, employing only the most trusted specialists for any required work, from in-house housekeeping to security and maintenance.

Comprehensive Care Beyond Compare

Glenfield’s Residence Management encompasses an extensive suite of services designed to address every aspect of luxury property management:

  • Personalized Property Inspections: Customized to your property’s unique aspects, ensuring every detail is perfect.
  • Financial Stewardship: Detailed monthly reporting and capex management, ensuring your investment is always optimized.
  • Access Management and Security: Utilizing the latest in security technology, matched with traditional vigilance for unparalleled peace of mind.
  • Bespoke Maintenance and Housekeeping: Tailored to maintain the high standards of luxury and cleanliness your property deserves.
  • Client Arrival Preparation: Ensuring your home is pristine and welcoming, regardless of how frequently you or your guests may visit.

The Glenfield Distinction

Choosing Glenfield’s Residence Management means more than just entrusting your property to a management firm; it means partnering with a team that sees the extraordinary in every task. Our agility, responsiveness, and accountability set us apart, ensuring that your luxury residence not only meets but surpasses your expectations for comfort, elegance, and security.

In a world where the exceptional is rare, Glenfield stands as a beacon of unparalleled service and dedication. Let us transform your property management experience, where every detail is an expression of perfection and every service, a testament to our commitment to your success and satisfaction.

Discover the serenity and excellence of Glenfield’s Residence Management, where your luxury property is not just managed but magnified in its splendor and operational grace.

Why choose us? Our approach is based on our 3 fundamental principles


Our clients have one point of contact. This allows for a seamless and straightforward service, offering full knowledge and total accountability throughout the entire process.


We work with the best in class suppliers and contractors who are highly experienced in the super prime sector. We combine the services of a corporate firm with the passion of a local, hands on boutique.


We understand the importance of discretion. Privacy is of the utmost importance to us, and our sole purpose is to deliver success for every client with their interests fully protected at all times.


The Property Management Company For London’s Finest Addresses

We deliver a fully-integrated, property management and consultancy service, tailored to the needs of time-poor, high net worth individuals seeking to increase their ROI and the longevity of their assets.

As investors ourselves, we recognise that when it comes to investing in real estate, time is of the essence. From sourcing the most highly experienced contractors to managing the process with timely communication is key.  Liaising with other property specialists and ensuring they are under expert management is paramount for maximum efficiency.

The services we offer include, but are not limited to:

Full Account Reporting

Full Account Reporting

Reporting all income and expenditure to you on a regular basis and share with you our valuable advice on how to achieve the best long-term management of your property.
Homecoming/ Property Preparation

Homecoming/ Property Preparation

Whether its cleaning your residence, stocking your fridge, preparing dinner, or arranging particular flowers that makes you feel at home; we can ensure your property is dressed ahead of your arrival.
Lifestyle & Concierge Services

Lifestyle & Concierge Services

Our Concierge team are a constant reassuring presence. On hand to help with anything from beauty treatments, theatre tickets at a moments notice, to a table at a favoured restaurant.
Maintenance & Compliance

Maintenance & Compliance

Maintenance and compliance is essential to ensure the upkeep of the property. We work with a select group of best-in-class contractors with 24hr call out when required.
Property Inspections

Property Inspections

Subject to frequency, your dedicated property manager will carry out regular property inspections to ensure the fabric of the property is safe and secure.
Property Refurbishment

Property Refurbishment

We have worked on refurbishments on some of the most prestigious properties in London. We know about detail, materials and workmanship and can help source and deliver small interiors.
Rental Property Search

Rental Property Search

All of our clients requirements are assessed, properties sourced and inspected on their behalf prior to their arrival into London. No stone is left unturned.
Utilities Management

Utilities Management

We transfer all the utilities into the tenants names and ensure all bills and administration is up to date for the owner.

Don’t just take our word for it, see what our clients have to say.

Yasmin and Amara have been absolutely marvellous – very on it and a pleasure to deal with. Highly recommend.

Anne Marie
Finance Director

Friendly, efficient and responsive. Yasmin understood what I expected from a property manager. She has an abundance of expertise and knowledge in this field and really goes above and beyond.

Lyndsey Abbot

We could not have sourced our property without the help of Glenfield. Their search and settling in services were first rate.

Mr and Mrs Sujani, India
Property Developer

Thorough, attentive and most importantly her communication was on point. Working with so many agents, I have to say our experience with Yasmin and her team has been short of exemplary. This is just the beginning of an amazing relationship!

OG Productions
Travel/Accommodation Executive

Yasmin is a highly resourceful professional. I engaged her to source a long let in central London. We spoke at length about my requirements, and she understood exactly what I was looking for. She offered a simple, stress-free process. Without Yasmin’s skillful support, I would not have found my perfect home. I cannot recommend Yasmin enough.

H.H Prince. Saud Bin Badr Bin Saud

If not for Yasmin’s dedicated and timely intervention, our family short let for the summer could have gotten off to a bad start. But thanks to her swift responses to all issues and leaving nothing to chance, we were able to settle in.

Valerie, Private Client

Any Questions?

Please check our FAQs for further information or contact us to find out more

What is residence management?
Residence management involves the administration and oversight of residential properties to ensure they are well-maintained, secure, and provide a high quality of living for occupants.
What tasks does residence management include?
Residence management tasks can vary but commonly include property maintenance, handling tenant inquiries or concerns, managing lease agreements, overseeing communal areas, and ensuring compliance with health and safety regulations.
Who is responsible for residence management?
The responsibility for residence management typically falls on property owners, landlords, or property management companies hired to oversee the day-to-day operations and maintenance of residential properties.
How does residence management benefit tenants?
Residence management ensures that tenants have a safe, comfortable, and well-maintained living environment. It provides a point of contact for addressing any issues or concerns promptly and helps to foster a sense of community within the residence.
What should I look for in a residence management company?
When choosing a residence management company, consider factors such as their reputation, experience, responsiveness to tenant needs, and the range of services they offer. It’s also important to ensure they have a thorough understanding of relevant regulations and best practices in property management.
How can I communicate with residence management?
Communication with residence management can typically be done through various channels, including phone, email, or in-person meetings. Some residence management companies may also offer online portals or apps for tenants to submit maintenance requests or inquiries conveniently.

Contact Us

Think our approach makes sense? Then give us a call.  Better still, contact one of our team directly via WhatsApp, email or social media.

Our passion, drive and enthusiasm ensures that all our clients enjoy the highest level of attention, all the time.

+44 (0) 7989 554 186


Contact Us